What is live shopping?
Visit the HOW TO SHOP page to find out more!
When do you shop?
Caroline shops live weekly! Check out THE LUXELET Instagram bio to find out when she’ll be live shopping next.
Are all items authentic?
Absolutely! Caroline only shops at authentic designer outlet stores & sample sales.
Do you shop for specific items?
Yes, of course! Just reach out to The Luxelet with a photo or description of the item you are looking for and we will do our best to track it down for you!
What is the return policy?
The Luxelet is unable to accept returns or exchanges of any kind. However, a gift receipt can be included with your purchase upon request, if available. In that case, it is the customers responsibility to return or exchange the item to the store it was purchased from, according to their gift return policy. Please note: return policies with gift receipts vary by store. Generally outlet stores and sample sales are final sale.
Is the “luxe deal” the total price?
No, the luxe deal is the sale price, or the price of the item in store. If you are interested in purchasing the item just DM The Luxelet and you will be given a total, which includes the luxe deal + tax + commission.
Do you charge for shipping?
No. shipping is included in commission so there is no additional fee for shipping.
Do you ship internationally?
Currently The Luxelet does not ship outside of the United States.
What forms of payment do you accept?
The Luxelet accepts Venmo, PayPal & Zelle.